What Makes a Good Restaurant? Why Do People Flock to One Restaurant and Not Another?

I walked into a restaurant recently, ordered a combo,This eliminates all the chain type restaurants, diners and
sat down and began thinking "What makes asub shops with which you are probably very familiar.
restaurant good? Why do people flock to oneYou can do it by trial and error, just drop in and let the
restaurant and not another?chips fall where they may. In this instance, you'll base
Obviously, it's gotta be the food, right?your opinion, like most people, on what you'll get when
As I sat there waiting for my food, many thingsyou order. You will either come back or not.
occurred to me. I've eaten in many restaurants, I'm theI want to propose a mini checklist of how to grade the
type of person who likes to explore and will eatrestaurant without buying and trying.
anything to see what it's like.First, as you pull into the place check out their parking
Perhaps I'm not the right person to do this discussion,lot and building exterior. Is the parking lot clean and
but let's see. Having the experience of @ least twentyinviting. Is the building exterior well maintained, are the
years of eating/dining out, I can say I may be able towindows clean. All of this indicates that management
come up with a thought or two on this subject.cares about what their facility looks like, first
When doing lunch, depending on the hour if it's 11am -impressions are important.
12:30pm, I will avoid places which are packed. LikeSecond, as you enter the restaurant check for
most people I have a time limited lunch hour, 30-60cleanliness, are the floors clean, are the walls clean,
minutes tops. If it's packed I may go in if I know thatdoes the place smell nice.
the service will be fast, if not I'll search for another lessThird, is the staff inviting and attentive, did they greet
crowded place.and acknowledge you upon entry? Did they ask your
If I'm having lunch after 12:30pm then the population ofseating preference, were you seated properly. Did
any restaurant is not that important, by the time I get in,they take your order swiftly and correctly.
settle down and order most of the other patrons willFourth, if you get a chance, check out their restrooms
be heading back to work.- if clean you're OK.
Ideally, once I find a place I like and which providesIf any of the above points do not meet your standards
quality fast service I will frequent it regularly, two to- leave. It's really that simple, if they don't meet your
three times a week. But this is too simple of anstandards then vote with your feet. Go somewhere
answer. Let's talk about how to judge without havingelse.
previous knowledge of the place.