Lean Six Sigma and Kotter's 8 Points - Point 6 - Importance of Initial Breakthrough Successes

As the Lean Six Sigma transformation effort begins, itIn the 1932 World Series, in Game 3 at Wrigley Field in
is important automatically plan for initial wins. This isChicago, Babe Ruth, the noted home run hitter for the
important, since initial wins:visiting New York Yankees was at bat in the fifth
- Provide a focal point regarding the effort. "We beganinning. After a called second strike, Ruth pointed to the
our effort here and gained these results."bleachers in deep center field where no one had hit a
- Generate enthusiasm. In sports, it is often critical tohome run before, gesturing that that is where he would
get the fans in the crowd excited and cheering at thehit the ball on the next pitch. On the subsequent pitch,
very start of the contest. Change efforts are noRuth hit the ball deep in to the second tier stands in
different.center field. What are the attributes of the Babe Ruth
- Prove that concept will work here. There are reamsTest?
and reams of data and case studies that Lean Six
Sigma works successfully in every industry in which it1. The goal is clearly defined. A home run in deep
is utilized. Initial wins prove that the concepts will workcenter field.
at this company at this time.2. The timeframe is set. Here it was on the next pitch.
- Hit the bottom line. Few companies engage in a Lean3. It is publically stated. Ruth did it from home plate in
Six Sigma change effort out of altruism. There isthe middle of the game.
typically a "burning bridge" that needs to be addressed.4. It is successfully executed. Ruth hit the ball exactly
Initial wins can help address that need from the onset.where he said he would.
- Get management involved early. Planning for a win5. The success had an impact. He scored a run and
causes management to commit the necessarythe Yankees went on to win the game and the series.
resources to the effort rather than going through the6. The success generates momentum. The Cubs
motions of support. It also silences the critics that sapitcher pitched a subsequent home run ball to the next
that management is not behind the effort.Yankee at bat, Lou Gehrig, on the very next pitch.
What is the definition of a initial win? An initial win is aThese two runs were the margin of victory for the
completed project that meets the following criteria:Yankees (they won the game 7 - 5).
- It meets or exceeds the initial target goals.7. There is an element of risk involved. Ruth hit two
- It does it in the set timeframe.home runs in a game that included multiple times at bat
- It utilizes the new change methodology, in whole or inand many pitches. Hitting a home run on a specific
part.pitch, in a foreign stadium, in front of very vocal
- It was clearly targeted initially and communicatedhometown fans, in a pressure-packed situation (the
throughout the organization. (In other word, it was not aWorld Series) is indeed extremely difficult.
stealth project that only surfaces when it becameIn our next article, we will discuss several critical points
successful. Initial wins must be projects that pass thethat need to be fulfilled to generate initial breakthrough
Babe Ruth test.successes.
The Babe Ruth Test